What to Expect at a Veterinary Appointment
Knowing what to expect at your first appointment can help make the process easier and more pleasant for you and your pet.
We ask that you arrive approximately 10 minutes early to fill out our New Patient Form. We require a valid photo ID of the owner registering the pet.
Meet Your Veterinarian
One of our knowledgeable team members will review your pet's medical history with you and discuss any health concerns. You can ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and treatment options. Your vet will work with you to determine the most appropriate treatment plan for your pet.
We will create a detailed report of our diagnosis and your pet's treatment plan. This information will be kept on hand for whenever you need it.
Our Pet Care Philosophy
Our veterinary team takes great pride in serving pets and pet owners in Echo Park, Elysian Heights, Angelino Heights, Cypress Park, Silver Lake and across Central Los Angeles.
We are dedicated to providing compassionate state-of-the-art veterinary care for your animal companion and outstanding customer service for you.
We are passionate about preventative care and client education.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Should I book an appointment?
We are a strictly walk-in facility. We open 7 days a week at 9:00 am and we put out a sign-in sheet with 15 walk-in slots on a first come first serve basis.
Afternoon availability can vary depending on whether we have any surgical procedures.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit and Scratchpay as financing options. They offer an easy application process that will give you results in minutes. We require that the account holder is present with a valid picture ID.
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- What types of animals do you treat?
At Echo Park Veterinary Hospital we care for cats and dogs of all breeds and sizes.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
- How do I request for medication refill?
We only accept refill request through phone.